Privacy Policy

NOVAIQ Private Ltd (“NOVAIQ,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website (novaiq.co.in) and clients who engage our services. This Privacy Policy explains what information we collect, how we use it and your rights with respect to that information.

Information We Collect

Information you provide

• Name, work email, company and phone number when you submit our contact form or request a consultation
• Job title and role when relevant to a service engagement
• Content of messages you send to us

Information collected automatically

• IP address, browser type, device information and operating system
• Pages visited, time spent on each page and referring URLs
• Cookies and similar tracking technologies (see our Cookie Preferences)

How We Use Information

• To respond to your inquiries and provide requested services
• To improve our website and tailor content to user interests
• To communicate service-related notices and, with your consent, marketing information
• To meet legal and regulatory obligations
• To prevent fraud, abuse and security incidents

Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who support our operations (hosting, email, analytics) under appropriate confidentiality and data protection agreements
• Legal authorities when required by law or to protect our rights
• Professional advisors (lawyers, auditors) under confidentiality obligations
• A successor entity in connection with a merger, acquisition, or asset sale

Data Security

We implement reasonable technical and organizational measures to protect your data, including encryption in transit, access controls and regular security reviews. No system is perfectly secure and we cannot guarantee absolute security.

Your Rights

Subject to applicable law (including the Digital Personal Data Protection Act, 2023 in India), you may:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to legal retention requirements
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at contact@novaiq.co.in.

International Data Transfers

NOVAIQ is based in India. If you access our services from outside India, your data may be transferred to and processed in India in accordance with applicable laws.

Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under 18.

Changes to This Policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be communicated via the website.

Contact Us

For privacy questions or to exercise your rights:

NOVAIQ Private Ltd
Plot No-10, Chinar Enclave, South West Delhi - 110043
contact@novaiq.co.in